Here we have collected the most frequently asked questions.
Please read them before contacting support.

  • We offer various shipping methods, including standard, expedited, and express shipping. The availability of these methods may vary depending on your location and the items in your order.
  • Yes, we do ship internationally to most countries. However, there may be some restrictions depending on the destination and the items being shipped. Please check our shipping policy for more information.
  • You can obtain an estimated date of delivery by entering your shipping address during the checkout process. Once you’ve entered your address, you’ll be provided with available shipping options and their estimated delivery times.
  • Unfortunately, we currently do not offer the option to split orders for shipment to multiple locations. Each order can only be shipped to a single address.
  • We accept various payment methods, including credit/debit cards, Mobile payments, E-wallets, and other secure online payment options. You can view all available payment methods during the checkout process.
  • At this time, we do not offer the option to split payments for orders. Payment must be made in full at the time of purchase using one of the available payment methods.
  • To initiate a return or exchange, please contact our customer service team within 1 days of receiving your order. They will provide you with instructions on how to return or exchange the item(s) according to our Return policy.
  • If you need to cancel an order, please contact our customer service team as soon as possible. Orders can only be canceled before they have been processed for shipping. Once an order has been processed, it cannot be canceled, but you may be able to return the item(s) for a refund according to our Return policy.

Still Have a Questions?

We will be happy to answer any questions you may have.

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